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FAQ

Community Manager Community Manager
Community Manager

If you have questions about the basic functionality of the Ibotta Community, check out the FAQ section! If you can't find what you're looking for? Leave us a comment! 

Shopper

I can't seem to find FAQ. Are you able share a link to take us directly there?

Community Manager Community Manager
Community Manager
Rewards Hunter

How to delete retailers on my home page.   I dont shop at these stores since they are not close to me.   

Rewards Hunter

I still can't figure out how to get my Facebook friends who use Ibotta to show up on my team. It used to do that. I've tried unlinking and relinking my Facebook account to Ibotta but it still doesn't work. Any suggestions?

Rewards Hunter

Note the link to the Ibotta blog on the How to Earn More post is broken.

Rewards Hunter

I was using  the instore cashback.  It wouldn't take my linked credit card anymore and said it needed to be a debit card.  Is this a permanent change?  For all stores?

Shopper

For the last 3-4 days, in the browser extension, when I go to Shipt, the little ibotta box says "Whoops! Something went wrong."  How does this get fixed?