Hello everybody, I was just wanting to know if somebody could please tell me what the proper way of being able to get credit for an any item or any brand? I have done it in the past and never had a problem with it but now all the sudden I'm getting rejected for them and don't know if something changed or if I'm just doing it wrong.? I can't find anything anywhere on how to properly get credit for an any item either. So if somebody can enlighten me on properly doing this I would greatly appreciate it.. Thank you!
@BBFaye85 I haven't had issues with them. I usually scan the items I plan to use for any item/brand offers while shopping to ensure they qualify before purchasing them. It saves time and trouble. Open the offer page and tap the option to "Check product code".
I have had problems, especially this past weekend. You should scan barcodes from each offer to verify if the product matches it. But even that doesn’t guarantee credit. I had an Any Bottled Water offer that matched but I didn’t get credit for so I had to open a support case to get it corrected. I also had an Any Applesauce offer that would not match any barcodes except Walmart’s house brand. And I have a Coca Cola 20 oz offer that will not match any barcodes scanned at Walmart. These are all Walmart only offers. So the only advice I can give you is to open support tickets for anything you purchased and didn’t get credit for. I opened two cases this week and both were resolved in my favor.
That's the thing tho, they all say offer matched and they are all valid but when i check my notifications they say no offers found or matched and show $0.00. I'm just gonna have to keep opening more support tickets. Seems I've been doing that more and more lately. Thanks for the reply and advice.
Sometimes, when I keep scanning the barcode (when I know it should count), I get the question: Should this item count?” I respond with “yes,” and the item is okayed. After that point, I have not had a problem when I uploaded the receipt.
Mine do automatically when scanning most receipts. I have had issues with certain stores. When you scan your receipt, it should give you the option to add a missing item. Find the any item offer and select it to get the credit. Also, if you haven't updated your app it can cause issues with redeeming offers.
