The Ibotta Community is made up of users like you. We can't fix any problems.
I would recommend removing the photo of your receipt. There is enough information there for someone to take credit for it
For Ibotta issues, you need to open a request. I usually open a request by going into the app, go to your account profile and then select Help. You then need to follow the prompts to open a request.
You can also send an email to accountsupport@ibotta.com
I assumed you wanted help with Ibotta. I wasn't sure since Ibotta earns cash, not points. If you are referring to another savings app, then you need to contact that app's support.
Good luck.
