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Re: My option to select a team disappeared

Dean
Moderator
Moderator

Maybe @LaraL provide some more information about this.

Posting tip: Add viewable photos using the toolbar's camera option.

Re: My option to select a team disappeared

Terr-Bear
Saver

I got the email and the alert and it was never there to begin with.  Very sad now. 😥

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Re: Pick a team bonus

Terr-Bear
Saver

I received the email and the alert also and it was never there. I literally clicked on the alert which took me to my bonuses but nothing was there. 
I did submit a Help request but haven’t heard anything yet. 

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Re: Pick a team bonus

KYmimi
Deal Sharer

Same with me. 
Submitted Help last night & no response yet 

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Re: Pick a team bonus

Hazel
Core Shopper

Didn't get that pop up that @Be-Bop-A-Lula got. No bonuses since FGB. Did something get stuck? I tried the usual tricks from wiping cache to logging out and in

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Re: My option to select a team disappeared

Hazel
Core Shopper

Haven't seen it pop up or able to trigger either.

@Icequeen813 42 is so high 😮

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Re: My option to select a team disappeared

Icequeen813
Deal Master

@Hazel  The big bonuses of $10 usually have high offer counts . If you are new to Ibotta you most likely didn’t receive the bonus 

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Re: My option to select a team disappeared

Hazel
Core Shopper

@Icequeen813 140! My 1st bonus was $10/18. I struggled with 18 haha. I can't imagine doing 140 let alone 42. You're impressive for doing 140!

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Re: My option to select a team disappeared

LaraL
Rewards Whiz

Hey folks,

We're looking into a way to resend it out for a second time. Make sure you select one when it shows up next time as I believe it will be limited to the 2.

Re: My option to select a team disappeared

LaraL
Rewards Whiz

Quick update, you can retrigger the team selection by visiting Earn More in the app. This should now be live.