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Submitting Walmart receipt

ananiccole
Shopper

Does anyone is having problem submitting Walmart receipts. I keep getting error “something went wrong” contact Ibotta team 

9 Replies

Re: Submitting Walmart receipt

Aangsparks
Rewards Guide

This morning I couldn't get the camera to read the bar code, but the TC number went in fine and the submission was successful.

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Re: Submitting Walmart receipt

ananiccole
Shopper

I tried that too and nothing work

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Re: Submitting Walmart receipt

Aangsparks
Rewards Guide

This is the only other thing I can think of. Very early this morning there was an update to the Ibotta app. Go to ACCOUNT, SETTINGS. Look at the bottom of the page. You should have version number 6.77.0 or higher. If not, you need to update the app. This should solve the problem. If not, submit a ticket with your TC number to see if customer support can help. Good luck.

Re: Submitting Walmart receipt

ananiccole
Shopper

Thank you that is the version I have 

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Re: Submitting Walmart receipt

OBSHOP
Deal Ambassador

I have never encountered issues when submitting walmart receipts. Have you tried restarting your device or removing app then reinstalling it. 

Ready, Set, Shop
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Re: Submitting Walmart receipt

princessmeyer
Rewards Hunter

Wait a day and try again. That happens to me sometimes

 

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Re: Submitting Walmart receipt

princessmeyer
Rewards Hunter

Wait a day and try again. That happens to me sometimes.

 

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Re: Submitting Walmart receipt

John102
Saver

I’m having the same problem too I don’t know what it is

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Re: Submitting Walmart receipt

Pleatherd
Shopper

I am having all kinds off issues taking pics of receipts.  

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