Trouble

[Katfly111]

When I click on a store it states they are having trouble with my information. What’s wrong?

[LaraL]

Hi @Katfly111,

Are you able to provide me with a screenshot by chance? It would help us troubleshoot. 

[Katfly111]

 

[LaraL]

And just to rule it out, you do have an active internet connection otherwise, right?

[Christie2]

I've been getting this when I try to ho back to the homepage from here.  I have no trouble loading the community.  I thought I was going to miss my bonus yesterday because I couldn't get the pages with my stores and offers,  but I could get here.  It's odd.

[Blessed0301]

When my app dhows internet problem, I restart my phone while in the ibotta app and it works eachtime.

[LaraL]

Ok that's really good to know. Sounds like there's something wrong with the link to the community from the app. I'll look into this, thank you!