Hello, I had a offer pop up on my Ibotta app a few days ago that offered 50% CashBack on a small number of stores through the browser extension.
Installed it and went through and completed the order, got the confirmation message from the extension that it was tracked but I am not seeing any place to track pending offers or to look up tracked purchases history, is there a place to find this information so I can see if they got my order details and if they are processing it?
Pending rebates can be found in several places:
Please note that it can take a few days for the transaction to be Pending. Online Orders can be pending for up to 90 days. Each store is different. Be sure to read the fine print.
If you don't see anything pending after 48 hours, I would open a request: Account, then Help.
It has been 48 hours yes and not seeing anything under the bell icon or the earnings section of the app, will give it another 24 and open a ticket if nothing shows up by then.
Thanks for your help!