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About my phone number

bmt08
Rewards Hunter
  • I was wondering if any body could help me out with this question I am trying to add my phone number to my account and it keeps telling me that it is linked to another account and to be honest I never used another account on here this is my only account I use on here that I am using right now I was wondering how I can get my number off that other account so I can add it to my account that I only use right now thank you so much 
5 Replies

Re: About my phone number

Dean
Moderator
Moderator

You will need to contact the Help Center for assistance. Check my signature for links.

Helpful Links
Ibotta | Help Center | Contact Info

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Re: About my phone number

Brandysemien
Rewards Hunter

I’m having the same phone number issue. They keep directing me to this saver community. Can you tell me exactly what to do?

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Re: About my phone number

Brandysemien
Rewards Hunter

Good evening. Did you find a way to add your current phone number? If so can you tell me how? I’m having the same EXACT issue you had. Thanks

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Re: About my phone number

Jc49004
Rewards Guide

More than likely it's because you haven't had this phone number very long and someone previous to you with this number had an account

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Re: About my phone number

kejohnson166
Rewards Hunter

I have submitted multiple tickets for this and they tell me I need to know what account it is linked to. I have only ever had the one account so it must be the person who had the phone before me. how do I get this fixed? 

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