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Issue

Nova1128
Rewards Hunter

Hi has anyone had trouble cashing out with Ibotta today., I have tried several times and it keeps telling me something went wrong? I have even removed my pay pal account and added it back, please help??

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2 Replies

Re: trouble with my account

MT22
Rewards Hunter

Had almost $40 dollars that disappeared from my account and cannot get into my account on my phone.

Keeps saying that "there is an issue and it is being worked on"

Can't even respond to an email asking additional information.

Would love to be able to get my money and since this is no longer working, may have to stop doing it.

Just would like the money that I earned and I will go with better apps that correct issues.

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Re: trouble with my account

Dean
Moderator
Moderator

@MT22 

You can email the Help Center at accountsupport@ibotta.com. This doesn’t require you to login to Ibotta. If you’re unable to respond to an existing email than the problem may be at your end. 

Posting tip: Add viewable photos using the toolbar's camera option.
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