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Can you submit the same receipt twice if you missed a item?

Bmthrower
Rewards Hunter

I submitted a receipt but missed a item. Can I resubmit that receipt for that specific item I missed? 


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Re: Can you submit the same receipt twice if you missed a item?

ScottyS
Former Ibotta Employee

Hi @Bmthrower

Yes, you can resubmit your receipt as long as it is within 7 days from the date of purchase. Make sure that when you are submitting that you are only submitting for missed offers and not offers that have already been claimed.

I hope that helps clarify! Have a great weekend. 😊

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Re: Can you submit the same receipt twice if you missed a item?

Dana
Deal Expert

If it's walmart no you need to put in a ticket if not yes just for the items missed.

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Re: Can you submit the same receipt twice if you missed a item?

mmoore01
Deal Master

I have been told that you can resubmit a Walmart receipt, but it must be within 24 hours from when you first submitted the receipt.  After that, @Dana is correct.

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Re: Can you submit the same receipt twice if you missed a item?

Rickibotta
Deal Master

@Bmthrower 

This is not concerning your current situation, but I just wanted to mention it.  If you ever have a situation where they partially redeemed your offer (gave you $ for 3 but you bought 5), you should not do this, even if the offer resets and is added back.   You should open a ticket for that situation.

But yes, as the others have mentioned, you can resubmit in this case..

 

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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Re: Can you submit the same receipt twice if you missed a item?

ScottyS
Former Ibotta Employee

Hi @Bmthrower

Yes, you can resubmit your receipt as long as it is within 7 days from the date of purchase. Make sure that when you are submitting that you are only submitting for missed offers and not offers that have already been claimed.

I hope that helps clarify! Have a great weekend. 😊

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Re: Can you submit the same receipt twice if you missed a item?

shetariat
Rewards Hunter

What if I no longer have the receipt. I made the purchase today 12/2 but after scanning it I threw it out. 

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Re: Can you submit the same receipt twice if you missed a item?

Rickibotta
Deal Master

@shetariat 

I responded in your other post

https://community.ibotta.com/t5/new-to-ibotta/receipt/td-p/73951

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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