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Cashing out

lovfiremen911
Shopper

Is anyone else having issues cashing out?


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Re: Cashing out

Saving4Fun
Moderator
Moderator

Account Verification:

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Create Ticket:

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Locate Ticket #:

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Re: Cashing out

Dana
Deal Expert

No. Do you have a minimum of $20? do you have paypal(if paypal leave 1 penny out if you are trying to cash out the whole amount. Some people have to do that for it to work I don't know why I do not have paypal)/bank account linked? If you do and you still can't cash out it might be an ibotta issue wait a few hours/day and if it still doesn't work you could be locked out and need to put in a ticket to get unlocked.

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Re: Cashing out

Saving4Fun
Moderator
Moderator

@lovfiremen911 Your account most likely has a block for security purposes. It happens quite often with new accounts to make sure you’re legitimate. Make sure you’ve verified your account (I’ll post steps below this reply). Also, go ahead and create a ticket in the help center at https://help.ibotta.com/. In the drop down menu, choose the options related to withdrawing earnings. It can take a few days to get a response, but it will be resolved. 

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Re: Cashing out

Saving4Fun
Moderator
Moderator

@lovfiremen911 

Steps to make sure your account is verified:

Click on Account > Settings > Verify 

Here are screenshots to help guide you, but my app will not show the final step because I’m verified. If you’re not verified, you will see the option in that section. 

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Re: Cashing out

Saving4Fun
Moderator
Moderator

@lovfiremen911 

Steps to create a ticket:

https://help.ibotta.com/

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Re: Cashing out

Kaidenaxton1
Rewards Hunter

Yes I am have you figured it out y

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Re: Cashing out

Kaidenaxton1
Rewards Hunter
  1. I will try and see if I leaving one penny out it will give me the transfer thank you for the idea and the hint
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Re: Cashing out

OBSHOP
Super Saver

@lovfiremen911 

I have not experienced any issues cashing out. I have my Ibotta earnings deposited into my checking account to date I have made four transactions. My rule of thumb is when my earnings reach $50.00 I will cash out.

Paying full price is optional
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Re: Cashing out

Saving4Fun
Moderator
Moderator

@Kaidenaxton1 if you’re seeing any of the attached messages, then your earnings have most likely been blocked by Ibotta’s automatic security feature. It happens quite often with new accounts and/or accounts that haven’t been verified or need to be re-verified. Please see my previous replies for steps to make sure your account is verified. If it’s verified and you still can’t withdraw, follow the steps I posted for submitting a ticket to the help center. Anything else you read is speculation. Ibotta does not release many details about its security tracker, because that would defeat the purpose. You do not need to leave out a penny, or wait a certain number of days between withdrawals, etc. These are all rumors and/or unproven theories. If you’re seeing any of the following messages, then you need to create a ticket in the help center. Nothing else is going to work. 

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Re: Cashing out

Save21
Rewards Guide

I cashed out for the first time today and did a maxed amount that fulfills the minimum $20 or increments of $20 requirement. I had to link my PayPal account which first try had a "Something went wrong" error but then I exited app and retried, it linked successfully and I was able to withdraw the maximum of my balance. 

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