I posted 2 receipts maybe 3 or more days ago, showed it was on the way to my acct, but I've yet to see either credited. This is a rather time consuming app I wish when u scanned the receipt it picked up everything that I've purchased that is applicable. I did try both several times due to the appearance of no trace anywhere I could find that they were acknowledged after that point, like a ghost entry?'i thought it'd at least say pending with each transaction, something so I won't feel as if all the time looking then shopping then scanning ect multiple times was a waisted on my part by far including the $$ not being reimbursed, which is not y'all's gimic. Please help with any info, thanks.
I had a "Ghost" pending transaction last week. I purchased something from Amazon and I did go through Ibotta first.
However, Ibotta is only giving rebates on certain Amazon devices. What I bought was not an Amazon device. So, it didn't surprise me that it disappeared.
I would double check the restrictions for the merchant. If you still feel you should have gotten credit, open up a request and give them all the information. Include copies of your email with the merchant and screenshots of the details of the rebate. Even a picture of the item you purchased might help.
Please note that it is currently taking 7 to 8 days to get a response. Just be patient. They will get back to you.
Totally agree on the receipt scanning. It would be nice if it was like Fetch Rewards scanner. That one picks up everything just by snapping a photo of the receipt. You are best off if you scan the same receipt in both apps. At least you will get a few points extra. Please use my reference code 2H5MU if you create an account for a 2,000 point bonus.