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Jewel-Osco receipts not accepted

Sarahrellah
Rewards Hunter

Has anyone experienced issues trying to redeem items at Jewel? I would purchase items that were listed in the app, even scan the bar code to make sure the item was redeemable, and the app would still tell me there was nothing to redeem. Then I when I got home I would manually scan each item again and file a “missing items” receipt. Even STILL my items would get rejected. I would end up having to email Ibotta and they would see the error and credit my account. This happened so many times I gave up. Anyone else experience this?

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2 Replies

Re: Jewel-Osco receipts not accepted

Shrikesong
Shopper

And those specific item rewards you had already selected/added in Ibotta? Did that happen with any other place you shopped at? So awful to happen consistently at that store. Definitely something to watch out for.

I've had to manually scan items before, but it was eventually accepted.

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Re: Jewel-Osco receipts not accepted

Hendrix1108
Rewards Hunter

not at jewel. I have problems with Walmart online groceries.  I always have to email ibbotta and send them all the info.

 

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