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Locked Account

Ben
Deal Sharer

Hello everyone.  So my account has been locked for 11 days now. I do have a lot of money saved up for Christmas gifts for my family. I've gotten one response to my ticket and I responded within the hour. So I would like to look to the community for ideas because I don't know what to do because I am unable to withdraw any more money. Someone, please help me because I need this extra money asap.

Thank you,

Ben

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3 Replies

Re: Locked Account

Dana
Deal Expert

No one can help you only ibotta so you have to wait for a response. There's many different reasons why you're locked an audit, they think you did something fraudulent, you tried to take out a large sum at once you tried to take out as soon as you got money etc. they get 1000s of tickets a say since everyone outs in a ticket for every little thing you can be waiting a week or more you can also go on the ibotta facebook page and send a message

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Re: Locked Account

TrooperCamera
Deal Sharer

I had that happen and I ended up and changing my email address and it seemed to unlock it. Try that and see if it works. 

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Re: Locked Account

Ben
Deal Sharer

Do you know if I'll get in trouble for doing that?

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