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Lost bonus even though I did everything I was supposed to do

our3kdz
Rewards Hunter
‎10-07-2020 08:23 AM

Anybody have any info/tips to talk to someone about errors and lost bonus’s?? I’ve sent 3 messages this week to the help desk with no response. I placed an online order at Walmart to finish the More Mooola$20 bonus and Walmart cancelled my order. 

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2 Replies

Re: Lost bonus even though I did everything I was supposed to do

mmoore01
Deal Master
‎10-07-2020 01:59 PM

I know it is a pain, but if the order was cancelled, you don't get credit.

You said that you placed an order online at Walmart?  I am not aware that Ibotta has resurrected this merchant.  You can order grocery for pickup or delivery, but I am not aware of any credit for Walmart online orders from Walmart.com.

Has this changed?

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Re: Lost bonus even though I did everything I was supposed to do

our3kdz
Rewards Hunter
‎10-07-2020 07:16 PM

Ibotta made it right! Credited my account!