WOW! There is hope, I have mine resolved and money sent to paypal. I kept praying and emailing. They are busy so this took time. I still do not understand, once they told me in the email the number ending xxxx was used for verification I recognized it my husbands work number. That is a land line and I do not give his number out so that is so weird, but that was the number.
This account was under my husbands name because the prior account under mine had the same phone number issue and I never got the money, I cancelled my account. After some time ... after I stopped being so angry... we opened one on my husbands name and email. I just do the offers because he doesn't care to.
I have asked them to do it differently, like another app I can change my number on there once I sign in and when I redeemed they asked me a security question... easy peasy....
I am sorry everyone is going through this frustration but know I did get real conversations so it is not a scam, just really need a revamp on their system with this phone number issue!!! I hope the best for you all!
