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Walmart grocery pickup

Kaylynn
Rewards Hunter

I completed some offers on the 1st on my linked Walmart grocery account and have not been credited I also have not got a response from Ibotta customer care any suggestions on what I should do 

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4 Replies

Re: Walmart grocery pickup

Jkay1117
Rewards Hunter

I’m having that same problem. I have no advice wish I could help. 

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Re: Walmart grocery pickup

Neuro40
Rewards Hunter

It takes up to "7 "days, not including weekends, for Ibotta to respond to tickets. Give them some time, they probably have a lot of tickets to respond to.

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Re: Walmart grocery pickup

Crysann128
Shopper

I’d probably give it until Monday then I would send another message. The linked accounts, from my personal experience, typically take at least until the next day to show in Ibotta so I at least try to wait that and then up to a week for them to respond to me.

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Re: Walmart grocery pickup

Litlrip
Rewards Hunter

I use ibotta for all of my grocery pickup orders and I’ve never received the $1 rebate for going through the app. It is so frustrating and nobody from customer service EVER replies. 

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