You have to have a minimum of $20 and you can only withdraw from the app. You need to have paypal or your bank account connected. If you have all of that done and you can't withdraw you can be locked out. you will have to put in a ticket to be unlocked. You can be locked for different reasons an audit, they think you did something fraudulent, you tried to take out a large sum at once you did back to back rebates at once etc.