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Wrong receipt

Bobbiedoll
Shopper

Ok I submitted the wrong receipt. I submitted the one from yesterday instead of the one from today. All the offers I had on there are now gone because I tried to redeem them on the wrong receipt. Any ideas how I fix this it won’t let me just redo the new receipt because there is no offers to match on it? So lost help please lol

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4 Replies

Re: Wrong receipt

Dana
Deal Expert

You can put in a ticket with pictures and an explaination of everything and wait for them to correct it. Once you put in a receipt correct or not the offers will go away and will take up to 24 to 48 hours to reset if they reset

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Re: Wrong receipt

Bobbiedoll
Shopper

I can’t figure out how to send a pic. Can u explain to me how? Thank u so much.

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Re: Wrong receipt

Aspen1998
Shopper

I would suggest going to the help center and submitting the receipt with a picture and details about what happened. Maybe some one from admin can help with this problem

 

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Re: Wrong receipt

Aspen1998
Shopper

when you submit a request for help there will be a topic at the bottom that asks for pictures click on it and it should take you to your camera to take the picture. After you get the picture it will ask you to upload. The picture should then uplaod.

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