I add an offer. Then I go to submit receipt. Usually it is already not in list, but even when it is. I select it and hit enter. Then it just clocks. The add offer is just not sticking
I haven't tried submitting fir an offer already in my list yet.
I have opened a ticket, but while I wait 3 days for a response, thought I would ask others.
So, is this happening to anyone else?
@Rickibotta Yes, and I have no idea the status of the ticket to be honest. I am trying to claim the $5 Claritin deal. It was not recognized on the initial upload, so I selected the option to request a review. Then I got an error that said “We’re sorry, we are unable to process your request at this time. Please contact our Help Center”. Then I went to the Help Center, which guided me to the activity log to select the applicable item to open a ticket. I did that, but the ticket was immediately closed (seemingly an automated response). The guidance from the automated response was to go back to the offer and resubmit. So I did that, but the item was not recognized again. And the cycle repeated itself. I tried a couple different tactics (FB messenger, replying to the automated response, etc.), but couldn’t get an actual human to take action. So I have since given up.
I should get 9 SB for Any Pasta Sauce. It wouldn't add the offer, then when it finally added, it won't credit the points. I tried submitting a ticket by going back in Activity, but it won't let me upload a picture. I know it's only 9 SB, but it's like that penny you find in the parking lot, no way I'm going to walk past it, lol!
I have multiple offers / claims are pending from more than 3 weeks, no response. May be I will return those items as SB got reduced on those items.
I just redeemed something yesterday on SB and it only took like 3 mins.
...now Chk51 on the other hand has an offer of mine pending🙄 which usually goes through in a few mins as well...not sure if it is because it was claimed on a Saturday or not 🤷
Yesterday was fine for SB. But last night it would not even let me add anything and the problem persists.
It looks like it adds. But then it doesn't really.