I purchased the chocolate quaker instant oatmeal (x5) and a lower sugar brown sugar and maple (x1) and had both clipped. I noticed the KCB for the non "specialty" instant oatmeal was only for 1 redemption. both were bought in the same transaction and I noticed both came off my clipped list and I am still waiting for my rebate. I reached out to Kroger via chat last night and they said I had to wait until today and it will post. So I am patiently waiting. I have started making a list of what i had clipped and what what day I redeemed.
I swore my non-specialty was limit=5. I hope you have good luck today with chat. Let us know if they take care of it, or if they 'escalate' it to others.
Both of my KCB offers were limit 5
Hi, I am still waiting on cashback from last Tuesday.
I couldn’t find the link to chat. Can anyone help me out?
It will be an option under CONTACT US
if you are using the app, click on the 3 hash marks on the top left, then scroll to bottom of page where it says contact us and you will see the chat option
I didn't have a DQ and have not received the KCB from my Tuesday purchase. I tried a chat today and they were "finding an agent" for 20 minutes before they disconnected me. I sent an email so we will see what happens.
Waited the full 7 days and was never credited for KCB. Reached out via chat and they added 9.00 to my account.