Hello, my account has been deactivated. It must’ve been when I tried logging into my sisters phone since my app wasn’t allowing me to upload a receipt. I had to email Ibotta since I couldn’t log in to create a ticket.
Wish I had seen all of the problems before I accumulated over 200.00 . Didn't have a problem until recently. I don't understand why I can get Ibotta ads in email but my gift cards wont come through? Yes I have submitted tickets. I am very disappointed, this was Christmas money for my grandkids. It worked great until 3 days ago.
my account only got locked out when I tried to use the referral feature. Unfortunately my referrals were valid and not from my same household or same phone so I’m not sure why I can’t use it, but I recommend stealing clear of them. If you have never used referrals and still got locked out I’m not sure why it would happen otherwise and may be a technical issue. They were able to fix my account in less than 5 days.
@LaraL can you tell me why my account was deactivated? i wasnt able to upload a receipt so i used my sister phone to log in, would that cause a deactivation? im missing out on deals and my bonuses all because they just deactivate vs checking in