Hello, my account has been deactivated. It must’ve been when I tried logging into my sisters phone since my app wasn’t allowing me to upload a receipt. I had to email Ibotta since I couldn’t log in to create a ticket.
Wish I had seen all of the problems before I accumulated over 200.00 . Didn't have a problem until recently. I don't understand why I can get Ibotta ads in email but my gift cards wont come through? Yes I have submitted tickets. I am very disappointed, this was Christmas money for my grandkids. It worked great until 3 days ago.
I am definitely having this same issue on my account, being unable to withdraw my funds and having no one to handle this issue can be frustrating
my account only got locked out when I tried to use the referral feature. Unfortunately my referrals were valid and not from my same household or same phone so I’m not sure why I can’t use it, but I recommend stealing clear of them. If you have never used referrals and still got locked out I’m not sure why it would happen otherwise and may be a technical issue. They were able to fix my account in less than 5 days.