What is happening?!?!?! I scan the transaction code from my walmart receipt and it gives me the error message that something was wrong and to try again. I try again and then it says receipt has already been submitted! I have not been able to locate any scanned coupons in over a month and this is causing me to NOT get the rebates for my purchase.
Anyone? I have an Apple phone and I have deleted and re-installed it. And still problems. Support was pretty useless and only provided me a canned response that barely answered my question.
Sometimes when I scan my Walmart receipts or put the TC # number in, I get the spinning loading circle for what seems like an hour before it loads (IF it loads it).
Just try to submit a ticket with screenshots is all I do....🤷🏼♀️
That's really all we can do....
......
@malibuchick Happened to me 2 weeks ago, I tried scanning multiple times as well astyping the TC code too. Finally several hours later( in the middle of night) I scan receipt & voila , got my earnings. Must be all Ibotta users scanning receipts at same time
THE SAME THIG has been happening to me! Once I reached ICON level I can’t claim ANY Walmart receipts!!! Sooo frustrating!!!!!
Ibotta support has been COMPLETELY useless!!!
@malibuchick This morning I got the same error message initially, when I tried again I got the message saying receipt had already been submitted. I waited about 15 minutes, rescanned and it went through and offers were credited.
This is still happening to me!
This is still happening to me! Customer support told me they haven’t noticed a problem. I don’t understand why this hasn’t been fixed yet.