Our team is currently aware of an issue regarding teammates disappearing for some of you. The good news is that we have a possible solution for you to try! Please visit the Account section in your Ibotta account and disconnect from Facebook. Once you are able to do that, please try the steps below:
Force close the app by double-tapping on the Home button or by swiping your finger up from the bottom of your device to bring up all open applications and swiping up on Ibotta.
Turn your device off and back on.
Update to the latest version of the app if you haven't yet done so.
Similarly, update to the most current operating system of the device
Log back into your Ibotta account and try relinking your Facebook account. If that doesn't work, please reach out to our Care team for further assistance at https://help.ibotta.com/hc/en-us.
I hope this solution works for you!
I usually just unclick attach to FB, then reclick it on, log into FB and it works....until I notice that they have disappeared yet again....
I followed these steps and I still only have 1 teammate showing, my sister that passed 2 years ago. None of my Facebook friends are showing up still, no matter how many times I try this. Any other suggestions?