Hi
Welcome to the Ibotta Community. We are Ibotta users like you.
You can find a lot of information on Ibotta and other savings app on this site. If you have a question, we will try to answer it, but for problems, you will need to contact Ibotta Customer Care.
Here is a list of Do's and Don'ts:
https://community.ibotta.com/t5/deals-forum/newbie-knowledge-wanted-please/m-p/8574