I shop at Kroger and I use Clicklist. Love click list but because of the virus, you have to download the receipt from the website. This, not a problem, the problem is the Ibotta rebate program. I download the receipt and scanned my products and submitted the receipt. Told me that it was all good. A couple of days later, I get an email that this fraud? I sent an email to Ibotta, no response back. Anyone else has this problem? I love this program but I lost 16.00 worth of rebates because of this. I have not heard back from Ibotta. Caught in midde.
It is fraud it's in the terms Ibotta requires a regular printed receipt from kroger at a cash register. No emailed receipts and no receipts from the app. You can get locked out and possible banned from ibotta. Tickets can take up to a week or more for an answer since people put in tickets for every little thing. You should of read the terms when you first registered for ibotta.
Are you saying that they don’t give you a receipt? I shop at Kroger as well, specifically Food 4 less. I don’t have a solution, just scan. a physical receipt.