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Kudos to Ibotta Help Center

Icequeen813
Rewards Whiz

Hats off to Ibotta care ! I placed 2 tickets for missing  rebates from Target & Walmart  Target was Dec6 & Walmart was yesterday! .My account was credited 30 minutes ago. Thank you again. With so many complaints , you deserve kudos from the Ibotta community!

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5 Replies

Re: Kudos to Ibotta Help Center

ScottyS
Former Ibotta Employee

Thank you for sharing the kind words and positive experience, @Icequeen813

I'll pass this message back to our Ibotta Care team. 😊

Re: Kudos to Ibotta Help Center!@

FelskyNY
Deal Master

@Icequeen813  Glad it worked out for you.  All you have to do is be patient, we learned that a long time ago.  I have 1 pending also and I know it will be taken care of and honestly, if I get the .75 great.  If not, I'll live. 

Re: Kudos to Ibotta Help Center!@

Donna2
Deal Ambassador

@Icequeen813 @ScottyS I will second that on felskys comment! I have only had to put in one ticket and it was resolved within 5 days I believe. I had to put one in on an item today that won't pickup I scan when submitting me receipt and I am very confident it will be resolved. I KUDDOS to the ibotta team as well!

Re: Kudos to Ibotta Help Center

Kyndranp
Shopper

That’s weird.  Takes well over a week for me to get a response usually.  You lucked out!

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Re: Kudos to Ibotta Help Center

Icequeen813
Rewards Whiz

@Kyndranp ,, I‘be been a member of Ibotta for 3 years& have been fairly active in this community.I did notice my  tickets have been resolved very quickly.... I don’t have linked accounts, , don’t use PayPal, so don’t deal w those issues.  

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