@san0
I am sorry this is happening to you. I also do not do any stores linked. WalMart, Meijer, and Kroger work very well just scanning the receipt. Kroger recently changed their receipt layout to be more ibotta-friendly, so it now lists each item on a separate line (e.g. 5 cans of pringles have 5 receipt lines.) This has nearly eliminated the issues I had with them only giving me partial credit for multiple purchases of same item.
That s-ucks that it was a sudden change. If you haven't done so yet, you should open a ticket and I am sure ibotta will take care of it for you. But don't purchase any more from the store expecting it to work until you get further direction. Unfortunately I am not sure who would notify you. I guess ibotta could send out an email to everyone in the world; I am not sure if they have a list of just people who use that store. It certainly is a reasonable expectation for you, but it may require a change request for ibotta programmers. There may be hundreds of open requests. It also may be something that happened all of a sudden and they did not have much advance notice. Maybe you will get an email notification in the near future explaining it.
I hope you get the money for the open purchase, and I hope you get the answers you are looking for.
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