I highly recommend waiting a period of time after a business becomes available to link an account. I linked my Ralphs grocery account awhile back when it first became an option to do so and it was a bad experience. I was not receiving credit for items and was not able to unlink the account. With the very frustratingly slow response from (not much of) customer service, I was unable to use the service an missed out on other opportunities until Ibotta finally disconnected it for me.
Now I have linked the Wal-Mart pu/delivery service and have new concerns.
Its not a perfect system and would be so convenient and save time but just be aware. Hope this helps some of you to not miss out on a deal.
I suggest checking out the following help page:
My tips are: to not allow substitutes, so if they are out of stock, you aren't on the hook for the product without the Ibotta rebate. You also may find it helpful to use the app while shopping on a browser, if possible for you. This way you can see sizes, quantities better.
It is not fair to compare Ralph's to WM. The Kroger rollout was a nightmare. Their whole receipt system is not built for linking. I am unlinked on everything though, and I prefer it that way. For starters, WM unlinked has never let me down, and all I ever have to do is scan the barcode.
Kroger does not have one item per line or use UIPC codes.
I would recommend people do not use linked unless they have to, or just don't want to ever bother scanning anything. And when you do, realize you have to open up tickets instead of resubmitting receipts. Of course, it is all preference though isnt it.
I agree about disallowing substitutions. That is the first thing I tell people dong linked.