Missing credit

[jedlicks]

I went to target on Sunday to get 6 items to finish my $20 bonus that expires on 10/1.  My account is linked.  The offers are all still valid in the app. I scanned all of them at the store to validate them.  It has been over 48 hours and still no credit.  I put in a ticket after 24 hours, since I want to make sure I get my bonus.  No response.  Anxiously awaiting a response....

[JuliannaV]

Thanks for sharing. Generally, it takes our Care team about 48 hours to respond to tickets, but they should be able to help resolve this for you!

[aepotak]

I am sure they will respond soon! I have had a few issues in the past and they are really good about clearing it up! 

[Icequeen813]

I unlinked Target for that reason. Took 5-7 days & several emails to support at Ibotta 

[2486]

It seems to be happening to me more often lately. I scan the item it matches and I don't get the credit. I have submitted a few tickets lately and still waiting for responses. Wondering what is going on? 

[Rickibotta]

Rule #1 of ibotta:  if u r a control freak, unlink.

Rule #2 of ibotta:  be a control freak.

[DorothyFew]

Yeah hi I'm new to Ibotta but I have the same problem with my food Lion account my last credits were on 1020 the receipt and I still haven't gotten the dollar credit for the cat food that I purchased and I've sent in tickets and they credited other things that were on the same receipt but it's still valid on the app but I have trouble getting my credits as well