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Online Receipts

Dee1707
Rewards Hunter

I've been experiencing some issue with regards to buying items either in store or online and the Ibotta app not accepting the receipts because they are digital and they haven't made all of the online stores accessible to link our email accounts. So we end up missing out on Cashback because of this.

I was wondering if any one else has been experiencing this as well?

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Re: Online Receipts

Dana
Deal Expert

if it's not a linked store you have to use a regular register receipt. E receipts and print out receipts aren't accepted at all because anyone can make them. If you bought some items the only way to get credit is to put in a ticket and explain and hope they credit you or return the items and repurchase them to get a regular receipt to scan.

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