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Online Shopping

TurboNerd
Rewards Hunter

Does anybody know if ibotta sends a confirmation email after placing and picking up an order. If so, when does this occur. I have 4 days left on a reward and I dont believe they have done so after many online orders.


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Re: Online Shopping

mmoore01
Shopping Enthusiast

From my experience, Ibotta usually will mark the online order as pending within 24-48 hours.  See the details on the particular merchant.  If you don't see a pending transaction within the time period, I would open up a request.

To see your pending transactions, select Account and press See transactions.

I also recommend taking screenshots of the order and any bonuses you would qualify for with this transaction.  Ibotta has always come through, though it could take several days.

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Re: Online Shopping

LisaMpyre
Rewards Hunter

I don't believe Ibotta sends any purchase confirmations for orders. Any confirmation would come through the company/store the order was placed.

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Re: Online Shopping

mmoore01
Shopping Enthusiast

From my experience, Ibotta usually will mark the online order as pending within 24-48 hours.  See the details on the particular merchant.  If you don't see a pending transaction within the time period, I would open up a request.

To see your pending transactions, select Account and press See transactions.

I also recommend taking screenshots of the order and any bonuses you would qualify for with this transaction.  Ibotta has always come through, though it could take several days.

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Re: Online Shopping

Waltercc
Rewards Hunter

Hello! I just placed an order on Amazon through ibotta, but I do not have a transactions tab to see anything pending. How do I know everything went through.

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Re: Online Shopping

grazz5
Rewards Hunter

I am having the same problem. I order something from HSN. There is no pending purchase on my Ibotta account. I don’t remember the % but know it was a good one during XMas season. I wish there was a way to see your pending purchases. 

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