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Pending amounts different

MaryF
Rewards Hunter

I've noticed for my last two transactions that my earnings pending when I click on the bell shows the amount pending, but if I click on "Your earnings" under my Account, the amount is zero.   Is this normal?   Or does this mean I'm getting nothing?         

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3 Replies

Re: Pending amounts different

Dana
Deal Expert

Pending is never correct wait for it to go through and it'll be right.

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Re: Pending amounts different

MaryF
Rewards Hunter
Thank you!
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Re: Pending amounts different

prima808
Rewards Hunter

I've been using Ibotta for like 7 years now and have always had that problem. I think it's a syncing problem on their end. I have the same issue with my "All Time Earnings" and "Current Earnings" being different, yet I've never withdrawn money from my Ibotta account yet, so technically these amounts should be the same. I wouldn't bother sending a support ticket to their customer service department either. I've sent like 3 or 4 messages about it now, only to get auto-generated replies or worse, responses that seem to have nothing to do with my question! LOL

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