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Rebate Issues

Bab0045
Shopper

Anyone else having trouble with their app not recognizing products from the receipt and/or not getting the rebates for items saved in the app?

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4 Replies

Re: Rebate Issues

Icequeen813
Deal Master

No. Make sure when shopping ,scan UPC code for rebate products 

Re: Rebate Issues

DMB
Deal Sharer

I've had problems with checking the UPC at the store yet when I get home, the product isn't recognized. This happens on some products, some of the time, at Mariano's, as they use a unique designation of products on receipts (such as just Bare chicken) that doesn't look like the actual product I bought. Thus, it's denied from ibotta, and I have to email (sometimes a few times) to get it right. For $2.00 off per item for things such as chicken, it's worth an email, which will soon be corrected with a rebated amount. 

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Re: Rebate Issues

Tamlasue
Rewards Hunter

Yes I’m having this issue. There’s currently an offer for 25¢ back on shredded cheese, any brand. We bought 2 bags of shredded cheese but the app will not recognize the UPC codes. I even tried typing the numbers in but still not recognized.

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Re: Rebate Issues

Icequeen813
Deal Master

Where did you purchase the shredded cheese?

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