rebates not credited shoprite

[wbrock]

still waiting  for my 9 shoprite rebates 6 days

I created a ticket submitted my lengthy receipt as requested photos of all products front and back showing scanner very upset hearing nothing back bought all items hoping to get the rebate money plus bonuses, why isnt ibotta crediting my account? in the dark here no response 

[Dana]

It can take up to a week or more for them to answer your ticket. Do you have your shoprite linked?If linked do you have digital receipts activated in your account?  I do not link mine I scan and get my credit right away. If it's linked did you click on the items 1st then bought them are they exactly what the fine print said? If you did all I stated above once they get to your ticket they will give you the credit.