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Reciept trouble

Rewards Hunter

I dont know about anyone else but my receipts never scan right and when I put in and scan the barcode I never get credit. I'm out....

1 Reply

Re: Reciept trouble

Deal Expert

Did you click the offers 1st then shop for them, did you buy exactly what the fine print says, did you buy at a store that's on ibotta, is your card/account linked if it's linked you don't need to scan. If you did all the right things and it's not going through you need to put in a ticket for credit. Also did you look for an update on the app, wifi on off shut phone off on, uninstall reinstall clear cookies cache these are the normal fixes when people have problems.