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Reduce credits and missing credits

Phunii
Shopper

Missing credit and contacted the customer service but now my reward is reduce and still missing credits? Help? 

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Re: Reduce credits and missing credits

mmoore01
Rewards Whiz

We are Ibotta users like you.  We can't fix anything for you.

However, I would suggest you reply to the last email that was sent to you and make sure they understand what your problem is.  You need to include a copy of your receipt, screenshots of the Ibotta rebates you are trying to get credit for and any bonuses you should have earned.  They may also ask you for a picture of the package and/or the UPC of the item to verify you purchased the correct requirement for the offer.

Don't open a new request unless they closed the old one.