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Saying goodbye to Ibotta

queencarbs
Rewards Hunter

I got a negative balance after they reversed some items that were legit, I've counted that I lost about $120 that I was suppose to get back but they've taken out more than they should.

I did submit a ticket but they were ignored.

With losing approx $120, and with ridiculous negative amount on my account, I want to just shut down ibotta and never use it again, as their customer service was not helpful and concerned.

Do I have to do anything to just deactivate my account?

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12 Replies

Re: Saying goodbye to Ibotta

FelskyNY
Ultimate Saver

@queencarbs  Sorry you had such a negative experience.  You can reach out to @LaraL for help if you prefer. If not, best of luck to you.

and @Dana really?  is that necessary?

Re: Saying goodbye to Ibotta

elamb88
Rewards Guide

I’m so sorry this happened to you! 

I’d also like to piggy back off of @FelskyNY - @Dana not only was that comment unnecessary, but it wasn’t kind. So many of your comments on this platform are always so condescending. Do better. 

Re: Saying goodbye to Ibotta

Dana
Deal Expert

@FelskyNY @elamb88 She asked a question I answered and sad bye she's leaving what do you want me to say no don't go stay? she wants to leave. 

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Re: Saying goodbye to Ibotta

FelskyNY
Ultimate Saver

@Dana  I'm not going to argue with you - it was obvious what you meant.  

My mother always said "If you don't have anything nice to say, don't say it."  I'm going to take her advice, and I think you should to. 

Re: Saying goodbye to Ibotta

LaraL
Community Manager Community Manager
Community Manager

@queencarbs assuming you haven't already deactivated, I would like to look into this for you. I'll send you a private message so I can get more information, if that is the case.

Re: Saying goodbye to Ibotta

OBSHOP
Core Shopper

@FelskyNY 

Words of wisdom that have stood the test of time 

Ready, Set, Shop

Re: Saying goodbye to Ibotta

Hodges87
Rewards Hunter

LaraL is there anyway to contact you like by email?

Tags (1)
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Re: Saying goodbye to Ibotta

FelskyNY
Ultimate Saver

@Hodges87  - you have to tag her with @ before her name @LaraL 

Otherwise you can click on your little face in the corner and send her a message that way. 

She'll find you - she's magical like that.  (I tagged her above by responding in the 1st line)

Hope that helps. 

Re: Saying goodbye to Ibotta

Hodges87
Rewards Hunter

I am new to this. Thank you so much for helping.

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