I contacted the Care Team to issue credit for the Talking rain & Sparkling ice earn more bonus...
The bonus requires purchasing 2 unique Sparkling ice products
I purchased the required products in the specified quantities and received rebates for each.
The earn more bonus was credited for one of the linked products.
The Care Team issued me a credit for the missing bonus.
Well this creates another issue, what happens when I purchase another unique Sparkling ice product? Will it activate the bonus and issue me a reward manually entered?
Why is it the avatar for the EMB was not or could not be removed from my gallery?
With all the account audits I would hate to have my ibotta account locked for $1.00..
Has anyone else had any issues like this or similar to this??
Just my educated guess. I seriously doubt a situation like yours would EVER trigger an audit or account lock. I personally assume that accepting the auto-selected products, that you neither purchased nor selected on your own, would do so either. Lie everything else, if this is considered a 'loophole', and a person exploits every 'loophole', perhaps that could be considered for an account lock. I have to believe that for the most part the account locks are usually driven by intentional bad acts.
Regarding the EMB not being credited. I did have a bonus that did not trigger when terms were satisfied, and I was not aware at the time, but on expiration day, I got an unexpected, albeit previously earned, bonus. So it is in theory possible that you could get credit even if you don't purchase again.
I think if it's an error on Ibotta's end, you aren't in trouble. If you do your part in good faith but the Ibotta bots do something else, I don't think the Care team needs more work, if their error was in your favor (as long as it's not for a huge sum). If the error is against you, then you should send a ticket in to correct.
I have had a time or 2 that I didn't get a bonus credit when the care team gave me credit for the offer but it didn't reflect in the in progress bonuses as a credit. It all evens out eventually.