Hi guys! New here! New to to 500 club! 2yr ibotta user!
Has anyone else noticed a glitch with Walmart ibotta pay that not ALL your deals are counted? I do like that it's now automatically credited when you pay but...when I check, it's missed some deals. I screen shot the tc code on my receipt and have to manually enter it on a separate redeem just to get the deals it missed. 5 bucks today, 6 bucks last time. I'm wondering how much I've missed out on by not being aware or screen grabbing the tc code off my receipt before I noticed this.
Is anyone noticing this issue?
Yes, i have had the same problem. It cost me a few bonuses. I did contact ibotta support and have received a form email. That doesn't help me get my money back. 🤔🤒😪
Feeling your pain! And THAT is one reason I don't link any of my shoppers accounts to ibotta....I only feel comfortable scanning the receipts manually and verifying/checking off the rebates myself.
Wishing you speedy resolution.
If you submitted a request and included all the documentation for the offers missed and the Bonuses missed, you should get your money. Unfortunately, it is taking about a week to get a response from Ibotta.
I don't have to submit a request, just screen grab the tc code from the virtual receipt and then redeem it manually. Separately.
I do not know how to access receipts from Walmart ibotta pay, so I now make sure I click that "view receipt" after I pay in the app as it arrives then scroll down and screen shot the tc/bar code so I can enter it manually if all my deals aren't automatic.