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Missing cash back faster through purchase rating survey

LaraL
Rewards Whiz

Hey folks,

You can now get your missing cash back faster by reporting it through the purchase rating survey in Your Earnings!

Next time you discover missed credit on an item, submit a rating for the transaction through the app. During this process you will be able to report what was missing, and through this, we can get you credited faster than submitting a ticket.

4 Replies

Re: Missing cash back faster through purchase rating survey

alen
Rewards Hunter

I buy someone’s offers in cvs,Ibotta give me the cash back,that was on Friday,today they say unfortunately anny offers are founded in my recipt and put that cash back off,

  • i missing like 22 dollars for that reason 
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Re: Missing cash back faster through purchase rating survey

alen
Rewards Hunter

What can I do for take my money back again?

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Re: Missing cash back faster through purchase rating survey

Rickibotta
Deal Master

@alan 

You will need to open up a ticket.

Create a Help Desk ticket with the ibotta Care Team by visiting help.ibotta.com or by emailing accountsupport@ibotta.com

It may take 3 or 4 business days for them to get back to you.

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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Re: Missing cash back faster through purchase rating survey

Zombie
Skilled Saver

How did I miss this when Lara posted this!? I never understood what the feedback ratings were for. This is very useful information to know!