Well well well her we go again.....
My Chewy credit was reversed because they said my order was cancelled.
It wasn't and I provided proof.
So now they say I used a promo code or discount....I didn't!!!
The reversal was for $8!
I proved that I paid and received the order now it feels like they are looking for a reason to keep my rebate money from me!
Ibotta has now said that I used a coupon or promo. I didn't.
Originally Ibotta said my order was cancelled by Chewy. I proved that was an error.
Now Ibotta days that I used a coupon or promo code. This is the new tact to keep my rebate reversed. This was never the original reason to reverse my $8 rebate credit.
1) I proved that my Chewy order was not cancelled and that I paid for and received it. Ibotta should recredit my rebate. But no....
2) Now Ibotta has decided that I used a coupon or promo code to keep from giving my rebate credit back. There was no coupon on promo code.
@Roxiesmom so I heard back, here's what they said:
"The item they purchased, a pharmacy product, wasn't eligible for commission/cash back. The exclusion was listed in the offer details."
So apparently that's why it was reversed, I'm sorry 😞