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Did not receive cash back for an item.

mlance81
Rewards Hunter

I recently purchased an item and my receipt was automatically added to my account. Other items were on there and I received credit for it.

The item in question I even scanned the barcode in the store before purchasing to verify it was a match and it was. Now it will not let me scan my receipt and select the items to redeem because it says it’s already submitted.

How do I get my credit?

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1 Reply

Re: Did not receive cash back for an item.

Rickibotta
Deal Master

It sounds like this is a linked account.  You have 24 hours to resubmit if WM.  If it is outside that window, or for a different store, open a ticket

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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