cancel
Showing results for 
Search instead for 
Did you mean: 

Did not receive cash back from Walmart pick up order and account is linked.

bperkins
Rewards Hunter

This is the only time that I’ve not received money from my Walmart pick up order when I was supposed to. I added all of the free dinner offers and completed the order and checked out. This order was picked up on 11/05 and I still haven’t received my refund. Thank you. 

0 Likes
2 Replies

Re: Did not receive cash back from Walmart pick up order and account is linked.

Marethundsabre
Skilled Saver

You need to submit a help ticket in the morning. Include a photo of your receipt, the items you purchased and the barcodes of the items. It might take a few days before you hear back from the care team but they can help you. 

0 Likes

Re: Did not receive cash back from Walmart pick up order and account is linked.

bperkins
Rewards Hunter

That’s the problem. I only have a receipt in my email. It’s not a paper receipt. I tried submitting a screen shot of the bar code and it said that it wasn’t valid. I wouldn’t care if it wasn’t for the Thanksgiving items. That was a chunk of money.