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Frustrated Cant Cash Out

Rdwjr60
Shopper
‎11-26-2021 11:24 AM

I am so frustrated that I can't cash out my earnings, and after 5 days, still not fixed by customer care. This is not my 1st time ever cashing out. This just gets really irritating when you can't cash out, and customer care response takes This dang long! If they are THAT busy, then to me, it shows there are serious issues with this app/customer care!

3 Replies

Re: Frustrated Cant Cash Out

Rickibotta
Deal Master
‎11-26-2021 02:49 PM

Ibotta should really care more about than they seem to.

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
0 Likes

Re: Frustrated Cant Cash Out

Southernrider
Rewards Hunter
‎11-27-2021 08:47 PM

👍

0 Likes

Re: Frustrated Cant Cash Out

Mary22
Ibotta Employee
Ibotta Employee
‎11-28-2021 09:17 AM

Hi @Rdwjr60! I apologize for the delay in the Care Team's response back to you. They are still experiencing high volume from the Thanksgiving promotion. Please continue to be patient as the team works through the queue in the order the tickets were received. Thank you!

0 Likes