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Help, receipt uploaded and offer not found

kiennc2008
Shopper

Hi, I uploaded the receipts in two pieces as it's a long one on Sunday. I can see all details clearly. The app didn't process it saying no offers found. I contacted support and Travis gave me a canned answer telling me to reupload the receipt, but one of the offers is no longer available. This is very frustrating.

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1 Reply

Re: Help, receipt uploaded and offer not found

Peelage
Rewards Hunter

I had the same thing with a linked account. Maybe re-uploaded the receipt and contact support about the missing deal that’s no longer available. 

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