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I haven’t been able to withdraw earnings

Katkillalove
Shopper

It’s been 3-4 days that I’ve been trying to withdraw my earnings. I haven’t got an email from Ibotta and I send 5 emails to them 

12 Replies

Re: I haven’t been able to withdraw earnings

cjwoody
Super Saver

@Katkillalove  Are you a new user, and is this the first time you are withdrawing?  Also, have you submitted any receipts, or are your earnings all from referrals?

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Re: I haven’t been able to withdraw earnings

Katkillalove
Shopper

I have had Ibotta for a little over 1 year now. I submit receipts almost 4 times a week. And now I have been having a problem trying to cash out 

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Re: I haven’t been able to withdraw earnings

cjwoody
Super Saver

@Katkillalove  It’s possible that your account has been locked, so I recommend opening up a ticket with the Care Team.  Doesn’t mean you did anything wrong.  It could just be as simple as a quick review and them unlocking your account.

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Re: I haven’t been able to withdraw earnings

Wegnor
Shopper

I haven’t been able to either. I emailed them and they said my account was locked and that they unlocked it. Went to try again and it now says this. 

5745A73D-F928-4B79-BFF9-8A8D61E3ADAE.png

Whitney
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Re: I haven’t been able to withdraw earnings

Katkillalove
Shopper

I at least want an email back 

Re: I haven’t been able to withdraw earnings

Wegnor
Shopper

It took them a day or two to reply to me. 

Whitney

Re: I haven’t been able to withdraw earnings

tbalch
Shopper

Mine is doing the exact same thing and I have made several tickets and haven't gotten any help

Re: I haven’t been able to withdraw earnings

Katkillalove
Shopper

Please let me know if you get a response 

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Re: I haven’t been able to withdraw earnings

Wegnor
Shopper

I will! 

Whitney
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