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Re: I haven’t been able to withdraw earnings

Edawn24
Rewards Guide

I think the more tickets you send the longer it takes. You should just submit one, then wait. You can check on your ticket to make sure it is still open, and as long as it is, they will get to it.

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Re: I haven’t been able to withdraw earnings

cindymatuszak16
Rewards Hunter

well how do You open up a ticket also if my account is locked why would I still be able to scan my reciepts

 

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Re: I haven’t been able to withdraw earnings

Mary22
Ibotta Employee
Ibotta Employee

@cindymatuszak16  To open a Help Desk ticket, please visit help.ibotta.com or email accountsupport@Ibotta.com. Also, if an account is locked, this will only prevent a saver from withdrawing their earnings. All other functions of the app are still available to use. I hope this helps to clarify.

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