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Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

BigBrowns
Shopper
  1. Thanks for your help.  I submitted a ticket.  Hopefully it'll be resolved soon.

Re: Walmart linked account missing offers

AshleyJuliano
Rewards Hunter

I cant even link my Walmart account and my Walmart doesn't offer wal mart pay. I completed like 40 offers tonight . I am getting the same error message when trying to submit my receipt. Even though it says the offers are good in store wal mart. Super Frustrating.

Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

Bbetzwork
Rewards Hunter

I fixed this problem by logging in on my laptop and clicking to add the other Walmart school offers.

This must be a necessary step before they’ll redeem any offer that is on their list. I already had the LaLa offer without adding the others, but it wouldn’t redeem since I hadn’t opted in to all offers apparently.  Bad programming.


my Walmart barcode receipt was then accepted as usual. 

Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

mmoore01
Deal Master

This is NOT an Ibotta issue.  It is Walmart.

My receipt won't scan in the Walmart app.

My understanding is that the TC# and barcode are created locally at the register, then sent to headquarters where it is added to a central database.  For some reason, it's not getting there.

There could be a severed connection or their database is down.

I suggest calling 800-WALMART. The more who call, the more attention this will get.

Re: Walmart linked account missing offers

OBSHOP
Shopping Enthusiast

@AshleyJuliano 

Make sure you put in a trouble ticket as I have done. I submitted a TT and received a reply from a Care Team Member. My issue is still unresolved sometime it takes multiple communications with the Care Team to receive favorable results. 

Don't let what you don't have prevent you from enjoying what you do have.

Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

MB2
Deal Sharer

@Bbetzwork

This not the same issue.  The offers in the OP were added to the account before submitting the receipt and the error message and non-processing still happened.

Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

MB2
Deal Sharer

I posted an update in the original post.

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Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

BigBrowns
Shopper

Thanks.  I called hope others will as well

 

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Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

bbjrevis
Shopper

It says they're having an issue with linking Walmart and Target but it says you can manually send a receipt but I don't see that option on the Walmart in store App. Does anyone know how to do this? Thanks

Re: Ibotta Not Accepting Walmart Receipts / Gives 'Something went wrong' Message

MB2
Deal Sharer

@bbjrevis 

Try going to Redeem at the bottom of the homepage.  Then select Walmart.  There may then be an option to 'Upload a receipt instead'.  I don't have Walmart linked to Ibotta and always have to submit receipts and that's what I see under Redeem/Walmart.