@nflnutrn Shopping with a linked account can be glitchy at times. The Care Team will help you with missing credits.
You may notice other posts about issues with linked accounts. With a few stores that is the only option, but with many you can choose.
After having issues twice, I unlinked my Shoprite account and submit receipts manually. It's much quicker. Recently I have noticed that when I scan my Shoprite receipt, no offers are automatically recognized. I have to select them and scan each item, but the credit comes within minutes.
